How do leaders close the trust gap in global workplace?
Built for professionals who refuse miscommunication and demand high-trust, high-performance teams.
A highly practical program for leaders and professionals who need to turn everyday communication into their main tool to build trust and collaboration.
23rd – 24th September 2026 Live Online
Key Learning Outcomes
By the end of this training, participants will be able to:
Understand how trust is perceived across cultures and the relationship between communication and culture.
Identify communication patterns that erode trust (ambiguity, inconsistencies, silence, over-explaining).
Apply practical frameworks to communicate with clarity, accountability, and credibility, even under pressure.
Manage difficult conversations, feedback, and expectations without damaging key relationships.
Learn to utilize the T.R.U.S.T Communication Framework and understand the 18 types of conflicts.
Establish team communication norms that reinforce psychological safety, alignment, and performance.
Why You Should Attend?
Trust is the ultimate performance currency. Fix the trust gap and you unlock productivity instantly.
Stop Leakage
Say goodbye to confusion, rework, and passive-aggressive chaos. Clean messaging equals clean results.
Handle Conversations
Handle tough conversations like a boss. No more avoiding issues. You address, resolve, and move forward.
Psychological Safety
Build real psychological safety. Teams speak up leading to better ideas, fewer blind spots, and smarter decisions.
Framework-Driven
Utilize the T.R.U.S.T + BIC frameworks as plug-and-play tools you can use immediately. No theory fluff.
Training Agenda
2-Day Comprehensive Programme
- Improving clarity in everyday communication.
- Based on the Hawkins Model of Communication.
- Move from reactive to intentional communication.
- Develop practical skills to manage tense conversations.
- Practice structured conversation models.
- Addressing 18 types of conflict.
- Delivering constructive and accountable feedback.
- BIC Methodology to promote accountability.
- BIC Methodology for positive conversations.
- Integrate learning into practical strategies.
- Establish clear communication norms and alignment.
- Creation of a personal and team action plan.
- How trust is built, lost, and repaired across cultures.
- Identify hidden patterns that gradually erode trust.
- Understand impact on collaboration and engagement.
- How everyday behaviors shape organizational culture.
- Analyze real situations where mistust was created.
- Identifying alternative handling methods.
- Explore what psychological safety looks like in practice.
- Techniques to encourage honest conversations.
- Constructive disagreement without defensiveness.
- Using the T.R.U.S.T Communication Framework.
- Truth & Triggers, Relationships & Rules.
- Understanding & the Unsaid, Specific Agreements.
- Tracking & Trust-Building Rituals.
Who Should Attend?
- C-suite Executives & Directors driving corporate culture and global alignment.
- Managers & Department Heads looking to improve team dynamics and address communication gaps.
- Human Resources & Talent Management Specialists building high-trust, high-performance environments.
- Entrepreneurs, Founders & Business Development Managers expanding operations cross-culturally.
- Sales, Operations & International Relations Managers dealing with global negotiations and conflict resolution.
Investment & Registration
Event Code: CS-TGW-005 | 23rd – 24th September 2026
Live Virtual Attendance (Online)
Delegate 1
USD 995Book 1 delegate
Online Rate
Group
USD 795Book 2 to 4 delegates
Online Rate
Corporate
USD 695Book 5 or more
Online Rate
Enrollment Request
Payment is required within 5 working days of receiving the invoice.