People-First Leadership: Designing a High-Impact People Experience Culture
From Self Awareness to Culture Design: Your Blueprint for High Performance, Wellness Driven Leadership
18th – 19th November 2026 Live Online
Key Learning Outcomes
By the end of this training, participants will be able to:
Connect people experience with business performance, retention and productivity.
Shift from managing people to actively designing culture as a People Experience Architect.
Map the employee journey and identify critical "Moments That Matter" to reduce attrition.
Diagnose culture through trust, belonging and psychological safety across remote and in-office teams.
Conduct impactful 1:1s, coaching, and career conversations using the GROW model to prevent disengagement.
Build a measurable 90-Day People Experience Action Plan applying the P.E.O.P.L.E Leadership Framework.
Why You Should Attend?
Replace reactive management with intentional people experience design.
Strengthen Retention
Identify what exactly drives people to stay, perform, and grow within your organization.
Build Deep Trust
Create psychologically safe and inclusive teams by understanding how your everyday behavior shapes culture.
Gain Practical Tools
Leave with diagnostics, coaching frameworks, culture-mapping tools, and ready-to-use templates.
Create Measurable Change
Develop a 90-Day Culture Roadmap with relevant people-experience KPIs to track success.
Training Agenda
2-Day Comprehensive Programme
- Employee Experience (EX) and Customer Experience (CX) connection.
- Cost of disengagement and regretted attrition.
- People-first leadership vs. traditional management.
- Tool: EX Business Impact Calculator.
- Motivation, behaviour and commitment.
- Schein’s Three Levels of Culture & identifying the Values–Behavior Gap.
- Tools: Culture Iceberg Worksheet & Motivation Audit.
- Mapping the employee journey and Identifying Moments That Matter.
- Psychological safety, belonging, and warning signs of culture breakdown.
- Tools: Employee Journey Mapping Canvas & Culture Audit.
- Purpose & Psychological Safety.
- Experience Mapping, Ownership & Accountability.
- Tool: Impact/Effort Prioritization Matrix.
- From manager to People Experience Architect.
- Purpose-driven and servant leadership.
- Tools: Purpose Statement Builder & Leadership Behavior Audit.
- Principles of effective team rituals and meaningful recognition.
- Building belonging in hybrid and remote teams.
- Tools: Recognition Rituals Toolkit & Belonging Ritual Design Canvas.
- Career conversations vs. performance reviews.
- Identifying retention risks through Stay interviews.
- Tools: GROW Coaching Canvas & Stay Interview Question Bank.
- Turning insight into action: Prioritizing culture initiatives.
- Measuring experience through eNPS, pulse surveys and metrics.
- Building a 90-Day Culture Roadmap.
Who Should Attend?
- CEOs, Managing Directors & Business Leaders setting the organizational vision and culture.
- C-Suite & Senior Executives seeking to align leadership behaviors with corporate values.
- HR & People Leaders tasked with resolving disengagement, attrition, and culture challenges.
- Heads of Departments & Managers of Managers aiming to scale positive employee experiences.
- Team & Functional Leaders managing hybrid, remote, distributed, or global teams.
Investment & Registration
Event Code: CS-PFL-005 | 18th – 19th November 2026 | Live Online
Delegate 1
USD 995Book 1 delegate
Online Attendance
Group
USD 795Book 2 to 4 delegates
Online Attendance · Best Value
Corporate
USD 695Book 5 or more
Online Attendance · Excl. taxes
Enrollment Request
Payment is required within 5 working days of receiving the invoice.