The Future-Ready Executive Assistant
The Strategic Business Partner: Mastering Executive Influence, Emotional Intelligence, and Future-Ready Productivity
3rd August 2026 Live Online Virtual Training
Key Learning Outcomes
By the end of this masterclass, participants will be able to:
Position themselves as strategic business partners rather than administrative support staff.
Build stronger, more productive relationships with executives and senior stakeholders.
Understand executive priorities, apply effective time management, and proactively manage expectations.
Enhance emotional intelligence, resilience, and workplace adaptability while managing difficult conversations.
Communicate confidently at all organizational levels and increase influence without relying on formal authority.
Leverage modern workplace tools and AI technologies to improve productivity and develop a personal action plan.
Training Agenda
1-Day Comprehensive Virtual Seminar
- Evolution of the Executive Assistant profession.
- Moving from task management to strategic partnership.
- Thinking proactively and anticipating executive needs.
- Assessing your current strategic contribution.
- Identifying leadership goals and challenges.
- Establishing professional confidence and discretion.
- Influencing without authority (Managing Upward).
- Handling executive communication effectively.
- Effective prioritization and handling interruptions.
- Time management tools and eliminating time stealers.
- Digital productivity strategies and AI tools for EAs.
- Personal productivity assessment.
- Self-awareness and managing emotions professionally.
- Strengthening relationships & managing difficult stakeholders.
- Handling stress effectively in high-pressure environments.
- Developing confidence and adaptability.
- Executive-level verbal and professional business writing.
- Building executive presence and impact.
- Managing internal/external relationships & challenging conversations.
- Final Action Planning & implementation strategy.
Who Should Attend?
- Executive Assistants (EAs) & Personal Assistants (PAs) transitioning to strategic roles.
- Executive Coordinators & Office Managers streamlining organizational efficiency.
- Administrative Professionals & Team Assistants aiming to enhance workplace influence.
- Business Support Professionals & Executive Secretaries seeking productivity excellence.
- Aspiring Executive Assistants seeking career advancement and confident communication skills.
About the Facilitator
Dedicated to Advancing the Administrative Profession. With over 34 years of extensive experience in executive support and more than 16 years as a professional facilitator, Michele is widely recognized as one of South Africa’s most respected and influential voices.
- 🌍Global Expertise
Has trained, coached, and inspired thousands of professionals across Africa, Europe, the Middle East, Asia, and the USA.
- 🎓Empowering Approach
Blends deep real-world executive support experience with dynamic facilitation, coaching, and mentoring to develop technical skills and strategic thinking.
Why You Should Attend?
Organizations increasingly expect Executive Assistants to contribute strategically rather than simply perform administrative tasks.
Strengthen Partnership
Strengthen your executive partnership and improve communication and stakeholder management.
Increase Influence
Increase workplace confidence, influence, and enhance professional credibility and visibility.
Manage Workloads
Manage demanding workloads more effectively and develop resilience in high-pressure environments.
Future-Proof Career
Future-proof your career in an evolving workplace and deliver measurable value to executives.
Investment & Registration
Event Code: CS-FREA-005 | 3rd August 2026 | Live Online Virtual Training
Standard
USD 395Book 1 to 2 delegates
Per delegate · Online Attendance
Group
USD 195Book 3 or more delegates
Per delegate · Best Value
Enrollment Request
Payment is required within 5 working days of receiving the invoice.